Privacy Policy

1. Overview

This Privacy Policy applies to the website operated by JAVELIN DIGITAL LABS LIMITED in Kenya. It explains how we handle personal information when you contact us or use this website. By submitting information through the website, you acknowledge the practices described here.

2. Information we collect

We may collect information you choose to provide, including your name, email address, company, project state, consulting topic, project context, and the contents of messages sent to us.

Our hosting or technical service providers may also process basic technical information such as IP address, browser type, device information, requested pages, referring page, and timestamps for security, delivery, and diagnostic purposes.

3. How we use information

We may use information to:

• respond to enquiries and understand the context of a potential engagement;
• communicate about requested consulting services;
• operate, secure, maintain, and improve the website;
• keep appropriate business records; and
• comply with applicable legal obligations.

We do not use information submitted through the contact form to make automated decisions with legal or similarly significant effects.

4. Sharing and service providers

We do not sell personal information. We may share limited information with service providers that support website hosting, communications, security, or professional operations, where reasonably necessary and subject to appropriate obligations. We may also disclose information when required by law or when reasonably necessary to protect legal rights, security, or the integrity of our services.

5. Retention and security

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, related business records, dispute resolution, security, and legal obligations. We take reasonable organisational and technical measures to protect information, but no internet transmission or storage system can be guaranteed completely secure.

6. International processing

Some service providers may process information outside Kenya. Where this occurs, we seek to use providers and safeguards appropriate to the nature of the information and applicable requirements.

7. Your choices and rights

Depending on applicable law and the circumstances, you may ask to access, correct, update, or delete personal information we hold about you, or object to or restrict certain processing. Some requests may be limited by legal obligations or legitimate record-keeping needs.

You may avoid submitting personal information through the website and contact us directly by email instead.

8. External links and changes

This website may link to external websites. Their privacy practices are controlled by their respective operators. We may update this policy as our website, practices, or legal requirements change. The revised version will be posted on this page.